Terms of Service

1. Use of Our Website

You agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of others or disrupt the website's operation.

You must not:

• Violate any applicable laws or regulations.
• Engage in fraudulent, abusive, or misleading activities.
• Attempt unauthorized access to systems, servers, or data.
• Interfere with the website's functionality or security.

Bhagi's Kitchen reserves the right to restrict, suspend, or terminate access without notice if misuse or suspicious activity is detected.

2. Product Information

All product descriptions, images, pricing, and availability details are provided in good faith and are accurate at the time of publishing.

Due to the handmade, natural, and made-to-order nature of our products, customers acknowledge and accept that minor variations may occur, including but not limited to:

• Color differences.
• Oil separation.
• Spice intensity.
• Aroma and texture variations.

Such variations are inherent to traditional food preparation and do not constitute defects.

We reserve the right to correct errors, inaccuracies, or omissions related to pricing, availability, or product details at any time without prior notice.

3. Orders and Payments

By placing an order, you agree to pay the total amount displayed at checkout, including applicable taxes and shipping charges.

All payments are securely processed through authorized third-party payment gateways. Bhagi's Kitchen does not store, process, or access your payment information.

We reserve the right to:

• Refuse, cancel, or limit orders suspected of fraud, misuse, bulk abuse, or false information.
• Block accounts engaging in repeated cancellations, chargebacks, or policy violations.

Unauthorized payment disputes or chargebacks raised after confirmed delivery may result in account suspension and recovery action.

4. Delivery

Orders are processed and dispatched within the timelines mentioned on the website. Delivery timelines are estimates and not guaranteed.

Responsibility and risk transfer to the customer once the order is handed over to the shipping carrier.

Bhagi's Kitchen shall not be liable for delays, losses, or damages caused by courier or logistics partners, natural events, strikes, regulatory restrictions, or unforeseen circumstances.

Orders marked as "Delivered" by the courier with valid tracking shall be treated as successfully delivered.

5. Returns and Cancellations

All matters related to order cancellation, returns, refunds, or replacements are governed strictly by our Cancellation & Refund Policy, which forms an integral part of these Terms of Service.

All edible and perishable products are classified as Final Sale items. Returns, exchanges, or refunds are permitted only in cases of verified damage or incorrect items, in accordance with our Refund & Cancellation Policy.

Customers are responsible for reviewing this policy before placing an order.

6. Limitation of Liability

To the fullest extent permitted by law, Bhagi's Kitchen shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from use or inability to use the website, consumption or use of products, or website downtime, errors, or interruptions.

Customers are solely responsible for reviewing ingredient information and determining product suitability for their dietary needs or allergies. Bhagi's Kitchen shall not be liable for adverse reactions.

In any event, our total liability shall not exceed the amount paid for the specific order in question.

7. Changes to Terms

Bhagi's Kitchen reserves the right to modify or update these Terms of Service at any time without prior notice.

Revised terms will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

Additional Legal Provisions

• Temporary website unavailability shall not give rise to claims or compensation.
• Partial refunds, goodwill discounts, or compensation requests are not offered unless legally required.
• These Terms are governed by the laws of India.
• Courts of [Your City, State], India shall have exclusive jurisdiction.
• Failure to enforce any provision does not constitute a waiver of rights.